Posts Tagged

Machine Learning

The techcomm robots are coming… let’s throw a party!

Last November, I gave a keynote speech at the Voice of Customer Colloquium at the University of Aveiro, in Portugal. I spoke about the potential for massive disruption in technical communication as a result of new technologies. With technologies like Artificial Intelligence, Machine Learning, Natural Language Generation, and chat-bots all threatening to do our jobs more quickly, more cheaply, and more effectively, why wouldn’t technical communicators be fearful about what the future holds?

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